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Ingrid has a problem with her home Wi-Fi. She calls Mateo for help and says what she thinks about the service.
Ravi and Hana watch a football match, but there is a small problem at home. They talk about the noise and say sorry to each other.
Ingrid gets a package from an online shop, but it is the wrong size. She speaks to her tenant, Minh, because he helps with the order and the return.
Kenji and Lucas are in a hotel room during a trip. One room problem makes Kenji want to ask for a change.
Lucia has some good news about holiday time. She and Kenji talk about two places, but they first misunderstand each other.
Two colleagues talk at the bus stop. They need a ticket, but the bus is late and they share their thoughts about it.